Lost and found - Springfield VA Yellow Cab

LOST AND FOUND

Ever have that terrible feeling when you realize you have lost an item of value? You may have left something important to you in one of our cabs. If so, we want to help you get it back with our lost and found policy.

In the event that you have lost an item in one of our cabs, please contact us right away. The sooner we hear from you, the easier it will be to find your misplaced item. Each year Springfield Yellow Cab logs thousands of lost items that were left accidentally in our taxis. Our goal is to return misplaced belongings to their rightful owners.

Lost and found: What Should I Do?

If you are trying to locate a lost item, please call our Customer Service Department at 703-451-2255 on weekdays from 9 a.m. to 5 p.m. or email us at (customercare@springfieldyellowcab.com) To help expedite the recovery of your lost item, please give us as much information as possible, including the following:

  • Name
  • Phone Number
  • Date of service
  • Time and location of pickup
  • Did you flag the cab or call
  • A description of the item
  • If possible, the cab number

After thirty days any unclaimed items will be donated to a local charity.

Springfield Yellow Cab offers local and long distance transportation services throughout Fairfax County. When looking for a dependable point-to-point service or an airport transfer to or from any domestic or international airport in the area, contact us to book a safe and comfortable taxicab ride. Choose our fast and reliable package deliveries and secure shipping when in need for a door-to-door distribution of letters, documents and small packages.To get the best out of our services, regular customers can opt for private and corporate accounts. Our customer support is available24 hours a day, offering reservations and an option to call in when needed.